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D02c
DNA, Mumbai, 01 Sep 2008
Who should keep tabs on medical malpractice?
MS Kamath
India is used as dumping ground for banned medicines or for testing medicines yet to be introduced elsewhere

Two pieces of news in recent times have exposed the anarchy in the medical profession today. Following a Right to Information (RTI) application to the All India Institute of Medical Sciences (AIIMS), a citizen was told that drugs which were on test primarily for adults suffering from hypertension in other parts of the world, had been tested on children below 16 years in India, when there was neither the permission nor the need for such test (as children rarely suffer from  hypertension).

Another report states that the Union Health Ministry has laid down Standard Treatment Guidelines (STG) for 37 ailments on its website, to act as a benchmark for doctors practising all over the country.

Both acts show a lack of concern for public health, both by the authorities and the medical profession. If a premier government-controlled institute like AIIMS could allow such unethical and blatantly inhuman ethical practices on research subjects, the condition of research protocols being undertaken in other institutes is best left to the imagination.

Consumer activists and scientists have been crying themselves hoarse that India is used either as a dumping ground for banned medicines in other parts of the world or as a testing ground for medicines which are yet to be introduced in the civilised world, but this does not have percolated either into the minds of the regulating authorities or the administrators of hospitals. The government has also failed to use regulatory powers with the Medical Council of India to curb such malpractices.

The health ministry’s STG is perhaps a typical case of adding salt to the wounds of consumers who are already suffering from the malpractices of the medical profession varying from unnecessary operations and procedures to splitting fees between medical practitioners.

The decision to administer medicine or give some form of treatment to a patient is a process which involves detailed history-taking, careful examination of the patient and if necessary, resorting to tests and investigations to arrive at a proper diagnosis to carry out treatment on the patient.

The Ministry has cut short all these variables on the pretext of giving “uniformity of treatment’’ to patients all over the country, and offered treatment solutions on the net where it will be available to all and sundry. While the objective may be noble, this will result in more and more chemists and quacks who do not possess appropriate qualifications, to take over the hazardous job of treating patients, leading to grief all round.

The problem with the administration of health care in India arises largely because of the lackadaisical approach of the government to regulating the medical profession in the country. Quacks are allowed to carry on their activities without let or hindrance, medical practitioners qualified in one system of medicine blatantly prescribe medicines of other systems of which they do not have an inkling and talk of ‘upgrading the skills’ of medical practitioners from time to time by the medical councils have been discussed for decades without any practical solution to the issue at stake.

STG is available on thousands of sites on the Internet housing textbooks of medicine, international organisations like the WHO and leading medical universities. Instead of concentrating of its core job of reining in medical malpractices, the Health Ministry appears to be affording sanctity to all quacks by giving them access to such information on demand.

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‘Fake docs don’t give consumers any rights’

MS Kamath

Production of a fake document does not entitle a consumer to any rights, even though consumer courts are consumer-friendly.

When such a complicated issue about the genuineness of the document arises, the court will step aside and ask the complainant to go to a civil court. This was the decision of the Himachal Pradesh (HP) State Consumer Dispute Redressal Commission in The Chairman, Shivratri Mela Committee and another vs. Bindra Devi.

During the Shivratri festival at Mandi in HP, the Committee floated a lottery scheme in which devotees could buy a ticket worth Rs10, which entitled them to participate in a lottery where the first prize was a Maruti car. Bindra Devi allegedly bought one such ticket, the number of which matched the number drawn for the first prize. However, when she went to the Committee Office to claim her prize, the organisers turned her away with the comment that the ticket she had submitted was fake.

Bindra went to the District Consumer Dispute Redressal Forum at Mandi which ordered the committee to hand over the Maruti car to her and imposed interest at the rate of 6% of the value of the car for the delayed period and legal costs of Rs3,300.

The committee preferred an appeal against the said order in the State Commission. The
committee contended that one of the dealers who was distributing tickets at another centre had returned the prize-winning number ticket as ‘unsold’, and the ticket produced by Bindra was fake. It was argued that in such facts and circumstances, the consumer should be asked to approach a regular civil court for a trial and the case was not fit for adjudication in a consumer court where complicated issues are not tackled. The committee also produced a report from the Forensic Laboratory of Shimla, which had opined that the paper used for printing the ticket submitted by the complainant was found different in dimensions and quality in comparison to other tickets, which were claimed to be genuine by the committee. The committee had also annexed the unsold ticket as part of the evidence.

The commission noted that since doubts were raised about the genuineness of the ticket submitted by the complainant and this was backed by independent scientific evidence, this was not an open and shut case, which deserved to be addressed by a consumer court. It held that a person who purchases a lottery ticket was not a consumer as defined under sections of the Consumer Protection Act, 1986. The complainant was asked to approach a regular civil court if she so desired, and the order of the lower form was set aside.
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