Since
corporations have assumed a greater role in larger governance issues,
they cannot shy away from assuming social responsibilities depending on
the country and society in which they work.
Globalisation and development of the new market economy in the last
decade have brought the global multinationals and investment houses to
India for competing in the domestic and international markets. There is
profound interest in India and its potential for investments with a
view to maximising profits in all sectors. While profit and maximising
investment returns remain the central goal of all corporate endeavours
worldwide, there is need to fundamentally re-examine it in the light of
the important role played by multinationals in the world economy. This
has created huge tensions in developing countries including India,
where vast disparities in income and wealth have led to social
fragmentation and resistance to corporatisation of businesses. The role
of multinational and Indian corporations in India and elsewhere should
not be differentiated as far as corporate social responsibility
practices are concerned. While there could be a margin of appreciation
for the argument that such practices have to evolve over time in the
domestic corporate sector, the fundamental notion that corporations
ought to conduct their business practices in a socially responsible
manner cannot be questioned.
There are three important dimensions of corporate social responsibility
that need to be understood:
Responsible conduct of corporations vis-À-vis their employees:
There is considerable improvement in corporations in matters of
providing good workplace environment and following sound human resource
policies that ensure employee satisfaction. Of course, there are wide
disparities among different levels of employees and much needs to be
done to improve the plight of those at the lower end of the
organisational hierarchy. But a corporation taking a keen interest in
the quality of life of its employees is only one dimension of promoting
good corporate practices. The fact that there is a legal framework and
employees can pursue legal options in the event of bad or unsafe work
environment acts as a deterrent to corporations. Policies to curb
sexual harassment at workplace are an example of corporations
developing internal guidelines and mechanisms that can be used in the
event of allegations. But this development was essentially due to the
legal mechanism and court interventions forcing the corporations to
develop a code of conduct.
Ethics in business and corporate governance: There is need to ensure
that ethics and corporate governance become an essential part of
corporate culture. In the last decade, a number of cases of major
corporate misconduct and unethical and, some times illegal, behaviour
led to major litigation in different parts of the world. The
corporations need to consciously adhere to the rule of law and it is
their duty and responsibility to institutionalise corporate governance
as part of their culture. The Sarbanes-Oxley Act of 2002, a U.S.
federal law, was enacted on July 30, 2002 in response to a number of
major corporate and accounting scandals. The legal and regulatory
framework under this Act was useful in restoring public confidence in
the U.S. capital market and, in particular, strengthening corporate
accounting controls. The Foreign Corrupt Practices Act of 1977 is
another example of a U.S. federal law made to ensure accounting
transparency with regard to bribery of foreign officials. The
U.S.-registered multinationals are required to implement policies and
procedures globally to ensure compliance with these legal instruments.
Social responsibility of corporations: The third and, probably the
least developed aspect of corporate social responsibility, is the
contribution of corporations to the societies in which they operate.
Ideological differences have marred the development of the role of
corporations in contributing to society at large. In a globalised
world, the role of the state is diminishing and non-state actors,
including corporations, are undertaking many functions previously
performed by the state. There is no doubt that this has created a more
open and liberal business environment, promoted competition leading to
a better quality of products and services, improved the efficiency and
effectiveness of the services offered and, indeed, given rise to
profits. But corporations have to make conscious efforts to become
socially responsible, recognising that the role and functions they
perform inevitably have an impact on society. Since they have assumed a
greater role in larger governance issues of countries, it is not
possible for them to shy away from assuming different types of
responsibilities depending on the country and society in which they
work. It is also an area which is not regulated. Hence, it will depend
on the corporations themselves to determine how they contribute to
society. But it will not be long-lasting unless corporations get their
act together and develop sound policies to determine how they can
contribute to society, in addition to performing their primary role of
promoting their business.
U.N. global compact: The United Nations global compact is an example of
serious attempts at the international level to promote corporate
citizenship on the basis of a voluntarily accepted set of principles
and standards. As outlined in the organisational website (
www.unglobalcompact.org), “The Global Compact is a framework for
businesses that are committed to aligning their operations and
strategies with ten universally accepted principles in the areas of
human rights, labour, the environment and anti-corruption … The Global
Compact is not a regulatory instrument — it does not “police,” enforce
or measure the behaviour or actions of companies. Rather, the Global
Compact relies on public accountability, transparency and the
enlightened self-interest of companies, labour and civil society to
initiate and share substantive action in pursuing the principles upon
which the Global Compact is based.”
Need for sound legal regime
While this could be an important step in the right direction, there is
much to be done to ensure that at least certain aspects of the compact
get a legal framework for corporations to be held accountable in case
of breach of these regulations. At present, both the public and private
law remedies are rather ineffectively used in developing countries for
pursuing claims against corporations. But it is important that a sound
legal and institutional regime be established that would also take into
account the perspectives of corporations so that the principles and
values of the global compact get implemented in a wider manner with
greater effectiveness.
Corporate philanthropy: The notion of corporate philanthropy needs to
be promoted so that corporations take an active interest in the
development of society. This will also make corporations stakeholders
in the larger issue of nation building along with promoting good
corporate practices. For example, the Goldman Sachs Foundation,
established in 1999 with a donation of $200 million from The Goldman
Sachs Group, Inc., has awarded grants in excess of $114 million since
its inception, providing opportunities for the young in more than 20
countries. In developing countries, corporations are in a position to
play an important role in education and healthcare. These are two
important sectors that require huge investments. Corporate philanthropy
alone can create infrastructure that matches international standards,
yet remains accessible to the poor and the vulnerable to whom good
education equals empowerment and basic healthcare is existence.
The Jindal Steel & Power Limited (JSPL), one of India’s largest
steel conglomerates and its Executive Vice Chairman & Managing
Director, Naveen Jindal, an elected Member of Parliament, is promoting
and supporting the establishment of the O.P. Jindal Global University
(JGU) and the Jindal Global Law School (JGLS) in Haryana. The proposed
university and the law school, expected to be India’s first global law
school, will be a non-profit initiative to promote global excellence in
teaching and research. The motto of the proposed JGU is: “A Private
University Promoting Public Service.”
Corporate social responsibility ensures that corporations promote
corporate citizenship as part of their culture. Corporate social
responsibility is about businesses transforming their role from merely
selling products and services with a view to making profits and
increasing their revenue to the development of a society through their
abilities of generating capital and investing it for social
empowerment.
http://www.thehindu.com/2008/06/09/stories/2008060951010800.htm
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© 2008, The Hindu.