Innovative development initiatives
and good management practices have given a new image to the autonomous
hill district of Assam.
For years, Karbi Anglong was in the news for all the wrong reasons.
Ethnic clashes among Karbis, Kukis and Dimasas, and internecine clashes
between insurgent outfits for three years from 2003 left over 200
people dead and nearly 2,000 injured and displaced 60,000. The largest
district of Assam (10,434 sq km) also became infamous as a transit
point for narcotics from the Golden Triangle and as an entry point of a
thriving market for stolen vehicles in eastern India. The district has
now acquired a new, positive image.
The turnaround of the “poorest district of Assam” began towards the end
of 2006 after M. Angamuthu took over as the Deputy Commissioner. In
October 2006, barely a month after Angamuthu assumed office, the Assam
Governor, Lt. Gen. (Retd.) Ajai Singh, visited the hill district. The
Deputy Commissioner who was waiting at the Diphu railway station to
receive him was taken by surprise when the Governor, soon after getting
down from the train, asked him about ginger cultivation in the district.
The young Indian Administrative Service officer soon realised that he
has been entrusted with the responsibility of a district that produces
the best organic ginger in the world. The average annual production of
ginger in the district is 30,000 tonnes and it is grown by about 10,000
farmers. The ginger grown in Karbi Anglong has a low fibre content.
Varieties such as Nadia and Aizol, which yield high quantities of dry
rhizome and oleoresin oil, are in great demand among domestic buyers
and exporters.
The information was enough to give birth to a new initiative under the
Rashtriya Sam Vikas Yojana (RSVY), a flagship programme of the United
Progressive Alliance government. Thus was formed the Ginger Growers
Cooperative Marketing Federation (GIN-FED) in Karbi Anglong in April
2007 with about 3,500 shareholders. The brainchild of Angamuthu, it had
the support and guidance of P.C. Sarma, Chief Secretary, and P.P.
Verma, then Principal Secretary, Planning and Development Department.
Within a few months of its formation, GIN-FED was able to spice up the
lives of ordinary ginger-growers and free them from the clutches of
middlemen. At the first meeting of its shareholders at Diphu, GIN-FED
issued to each of them a bar-coded G-Card – the first commodity-based
debit-cum-credit card in India for farmers to avail themselves of cash
advances of up to Rs.10,000 from banks to cultivate ginger on two
bighas of land.
Earlier, ginger-growers had to go in for distress sale of their produce
at Rs.2.50 to Rs.3 a kg. Following GIN-FED’s market intervention, the
demand for Karbi ginger has grown phenomenally and the same middlemen
who once short-changed them now offer up to Rs.15 for a kg. The
administration’s initiative has got heaps of praise from elected
representatives such as Biren Singh Engti, Member of Parliament,
representing No. 3 Autonomous Constituency, Diphu.
Turmeric cultivation in the district too has got a boost. On June 24
last year, Union Minister of State for Commerce Jairam Ramesh, along
with Chief Minister Tarun Gogoi, flew to Paroli, a remote village in
Hamren subdivision, to hand over a cheque of Rs.33 lakh to the Coinonya
Farms Producers Company Limited. It was the Spices Board’s first
instalment of its 49 per cent share in the company owned by farm
producers. Monsing Teron, 72, the village headman, is one of the
directors of the company.
The Union Minister handed over a cheque for an equal amount to the
farmer-directors of the Karbi Farms Producer Company Limited in
Rongmanpi. He promised all possible help from his Ministry to tribal
farmers growing ginger, turmeric, chilli and various other
horticultural crops.
Quality management system
Agriculture was not the only success story of the administration’s
efforts. The district needed an efficient administration that could
address the grievances of the public through speedy delivery of
services. Being the main instrument of development, the office of the
Deputy Commissioner had to be turned into a accountable, responsive and
service-oriented institution.
This became a reality on January 25 when Karbi Anglong was certified as
ISO 9001:2000 compliant by Det Norske Veritas, headquartered at
Rotterdam, the Netherlands, after the office of the Deputy Commissioner
at Diphu established, documented, implemented and maintained a Total
Quality Management system. This helped the conflict-ridden district to
acquire a new image as one of the best-administrated districts with
people-friendly practices. It now has the enviable record of being the
first government organisation in Assam, the first district in
north-eastern India and the fourth in the country – after Krishna
district of Andhra Pradesh, and Latur and Jalgaon districts of
Maharashtra – to be ISO 9001:2000 compliant.
A visit to the Deputy Commissioner’s office shows how a successful
quality management system works. The general branch has workstations
that resemble those in corporate offices. The Commissioner’s office
offers 23 different types of services, including issuing certificates
for permanent residents, licenses for selling fire-crackers,
registering societies and renewing licenses and registrations. It has a
single-window delivery system.
At the formal handing over of the ISO certificate at the Assam
Secretariat on March 24, Gogoi said his government had adopted the
policy of raijor podulit raijor sarkar (people’s government at people’s
doorsteps) and that awarding the certificate to Karbi Anglong was a
firm step towards achieving the State government’s goal of providing an
administration that is committed, accountable, responsive, efficient
and service–oriented (‘CARES’ as he put it). He urged all other
districts to draw lessons from Karbi Anglong and strive to become ISO
9001:2000 compliant.
Speaking to Frontline Angamuthu said: “After the successful
implementation of the project at the Deputy Commissioner’s office we
are now going to implement the system at subdivisional and block levels
in keeping with the mandate given by the Chief Minister to take the
administration to the doorsteps of the people of the district. The USP
of the Total Quality Management project is that it aims at
capacity-building of not only the officers and staff but also the
public.”
The cooperative movement that started in Gujarat with Amul has now
spread to over 200 districts across India. Keeping up with the pace of
dairy movement and the White Revolution in the country, the Karbi
Anglong district administration has started the Karbi Anglong Milk
Union Limited (KAMUL) to cater to the needs of small and marginal dairy
farmers, and consumers. The project is aimed at efficiently collecting
milk from producers and providing quality milk to consumers at
affordable prices.
A state-of-the-art milk plant set up at Manja by KAMUL produces 500
litres of pasteurised milk every day by processing raw milk collected
from cattle-rearing tribal and non-tribal families living in its
vicinity. The overwhelming response to the venture has encouraged KAMUL
authorities to increase the target production to 2,000 litres a day
within a year. Apart from taking care of the livelihood of poor rural
people, the dairy initiative has gone a long way in introducing the
habit of milk consumption among tribal people.
“This project is a refined form of a cooperative in which Joint
Liability Groups collect 500 litres of milk from the dairy self-help
groups or primary cooperative societies at a fixed rate. The milk is
then processed and pasteurised for the next stage of consumption,” said
the Deputy Commissioner.
Khorsing Engti, the Minister for Animal Husbandry and Veterinary,
extended the Ministry’s support to the introduction of value-addition
facilities in the plant. Plans are on to produce butter, ghee and ice
cream in the second phase.
The dairy sector has been identified as one of the most potential areas
of rapid socio-economic development in the district. Faster growth in
this sector is essential not just to achieve higher productivity but
also to increase rural household income.
Sick units revived
It is revival time for sick industrial units in the district, thanks to
the efforts of the government and the district administration under the
RSVY. The Diphu Cotton and Other Crop Processing Unit Cooperative
Society Ltd., situated in the heart of Diphu town, stands witness to a
host of development initiatives taken by the district administration.
Established in 1956, it is one of the oldest industrial units in the
cooperative sector in Assam. It was closed for almost six years because
of many reasons. Thanks to the consistent efforts of the Karbi Anglong
district administration, a new management unit has been opened and
production has started again. The cotton grown in Karbi Anglong is said
to be good, but inadequate marketing facility has left the growers at
the mercy of middlemen and a cartel.
The administration’s initiative rescued the cooperative society from
liquidation. The revived unit was inaugurated by Planning and
Development Minister Prithvi Majhi. At the meeting, M.S. Engti, Chief
Executive Member of the Karbi Anglong Autonomous Council, announced a
grant-in-aid of Rs.5 lakh to the society. A sum of Rs.35 lakh has been
earmarked in the State Budget 2008-09 for upgrading the Cotton Ginning
Mill at Diphu.
Encouraged by the results of various development initiatives, the
district administration is now determined to ensure that autonomy
granted to the people of the hill district under the Sixth Schedule of
the Constitution 55 years ago empowers them in such a way as to derive
maximum benefits out of the schemes and programmes meant for them.
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